Privacy Policy

Zoona Limited Liability Company undertakes to ensure the protection and privacy of your personal data in accordance with:

  • The requirements of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation);
  • other regulatory enactments in force in the Republic of Latvia in the field of personal data processing and privacy;
  • in accordance with this Privacy Policy.

With this Privacy Policy, Zoona Limited Company provides you with information about the principles, types, purposes, amounts, conditions and terms of its processing of personal data, as well as about your rights in relation to the processing of personal data by us.

1. Definitions

1.1. Personal data - any information relating to an identified or identifiable natural person. 

1.2. Data subject - an identified or identifiable natural person (hereinafter - customer). 

1.3. Profiling - automated processing of personal data in the form of the use of personal data for the purpose of assessing certain personal aspects related to a natural person. 

1.4. Manager - limited liability company “ ZOONA ” (hereinafter - Radioseta.lv ). 

1.5. Processor - a natural or legal person who processes personal data on behalf of the controller ( ZOONA ). 

1.6. Third party - a natural or legal person, public authority, agency or body, which is not a data subject, controller, processor and persons whose controller or processor is authorized to process personal data. 

1.7. Consent of the data subject (client) - a freely provided, specific, deliberate and unambiguous indication of the Client in the form of a statement or a clearly confirmatory action that the Client agrees to the processing of his / her personal data. 

1.8. Cookies - text files that are stored in the user device used for customized ZOONA websites Radioseta.lv usability of websites for each particular user. 

2. Personal data controller and processor

2.1. The controller of personal data is the limited liability company " Zoona ", reg. No. 4000 3671547 , legal address: Progresa Street 3 , Tukums , LV- 3101 . 

2.2. Data controllers are legal persons who ZOONA on behalf of and in accordance with ZOONA instructions of the processing of personal data and who are committed to comply with regulatory requirements in the field of data processing (suppliers of goods or accounting service providers) . 

3. Categories of personal data of customers and types of data being processed

3. 1 . The categories of personal data of customers processed by Z oon are divided as follows:

3. 1 . 1 . processing of the customer's personal data for registration in the RADIOSETA.LV e-shop and other related activities (delivery of goods) ;

3. 1 . 2 . processing of the client's personal data for sending RADIOSETA.LV news by e-mail, SMS form or by post ;

3. 2 . Customer's registration RADIOSETA.LV e-store ZOONA according to the customer the amount of information provided can be processed following the customer's personal data: name, surname or username; address; Mobile phone number; e-mail, address.

3.5. For the execution of transactions performed in the RADIOSETA.LV e-shop - delivery of goods - ZOONA may process the following personal data of the customer depending on the type of delivery of goods selected by the customer: e-mail, name, surname; address; Mobile phone number.

3.5. In order to send RADIOSETA.LV news by e-mail, SMS or post, ZOONA may process the following personal data of the client according to the amount and purpose of the information provided by the client: e-mail, telephone number, address.

4. Purposes of personal data processing

4.1. The personal data of customers obtained by ZOONA are processed only in accordance with the following purposes (purposes), in compliance with the requirements of legal acts regulating the processing of personal data and depending on the amount of personal data provided by the customer and consent for specific processing purposes.

4.2. ZOONA processes personal data of customers for the following specific purposes:

4.2.1. name, surname or username - for registration of the customer in the RADIOSETA.LV e-shop and provision of access to the RADIOSETA.LV e-shop;

4.2. 2 . address - for the delivery of goods ordered in the RADIOSETA.LV e-shop, if it is necessary to indicate the address for the type of delivery chosen by the customer in order to deliver the goods to the customer;

4.2. 3 . mobile phone number - for SMS shipments about current promotional offers as well as, if the customer has indicated the phone number during the execution of the goods order in the RADIOSETA.LV e-store - for communication regarding the delivery of goods ordered in the RADIOSETA.LV e-store;

4.2. 4 . Email - RADIOSETA.LV news ( newsletter ) for transmission in electronic form; providing access to the RADIOSETA.LV e-shop for the customer; a statement required for the provision of order, payment and delivery information to the customer in the RADIOSETA.LV e-store , if the customer will place an order for the goods in the RADIOSETA.LV e-store;

5. Basis and term of personal data processing

5.1. The processing of personal data by ZOONA may only be carried out on one of the following grounds:

5.1.1 . Client's consent - the client's personal, freely provided specific and deliberate indication that the client agrees to the processing of his / her personal data. For each type of personal data to be provided, ZOONA has indicated one of the 4.2. for the purposes for which the customer may, at his option, give the consent of ZOONA to the processing of his personal data . By providing his personal data in person, the customer confirms his consent to the processing of his personal data.  

5.1.2. Fulfillment of a legal (legal) obligation - if it arises from legal acts or administrative acts issued by state institutions or lawful requests, ZOONA is entitled to process the data received from the customer to the extent necessary to fulfill the relevant legal or administrative requirements, or to respond to official legitimate requests from public authorities. 

5.1.3. Respect for legitimate interests - ZOONA has the right to process customers' personal data to ensure that its legitimate interests are respected, in particular, but not limited to, the protection and security of property (reporting criminal offenses; bringing claims, defending against courts, etc.). 

5.2. ZOONA processes personal data provided by customers as long as the customer's consent to data processing is valid, or as long as ZOONA needs to protect its legitimate interests or fulfill its legal obligations, and until the purpose of personal data processing has been achieved.

6. Recipients of personal data

6.1. ZOONA observes strict confidentiality when processing customers' personal data and provides protection against unauthorized access to personal data by third parties, accidental loss or destruction of personal data. On a legal basis, ZOONA may exceptionally transfer customers' personal data to the following persons: 

6.1.1. Data controllers who ZOONA on behalf of and in accordance with ZOONA instructions of the processing of personal data, such as service providers ZOONA The SMS sent to customers on current stock special offers;

6.1.2. public administration institutions, law enforcement institutions, at the lawful request of these institutions;

6.1.3. persons providing ZOONA services, such as lawyers, if there is a legal basis for the transfer of personal data to the service providers.

7. ZOONA cookie policy

7.1. The ZOONA website uses cookies, which store information about the website user's activities on the website, such as the user's IP address, domain name, web browser and operating system type, duration of website visit and information searched on the website. 

7.2. ZOONA uses cookies only on the basis of the explicit consent of the users of the website to use them. This condition does not apply to those cookies that are necessary for the smooth functioning of the Radioseta.lv website, but which do not keep information about the activities performed by the user on the Radioseta.lv website for a long time .

7.3. ZOONA has developed a separate cookie policy, which can be found here:

Links to cookie policy

8. Customer's rights in connection with the processing of personal data by ZOONA

8.1. The customer has the right to choose to what extent and what data to provide to ZOONA , as well as to withdraw consent to the processing of his personal data in full or in part, requesting ZOONA to terminate the processing of all or part of the customer's data. Withdrawal of consent does not affect the lawfulness of the processing of the customer's personal data prior to the withdrawal.

8.2. By choosing not to provide personal data in part or by withdrawing consent in whole or in part (in relation to specific, provided data), ZOONA will not be able to provide the customer with the services for which the relevant personal data is required.

8.3. Given that it is necessary for ZOONA to unambiguously identify a customer who fully or partially withdraws consent to the processing of personal data, the customer may send the refusal to ZOONA in the following ways:

8.3. 1 . When sending a revocation to the ZOONA e- mail you [email protected] , signed with a secure electronic signature, indicating the client's name, surname or username (if the client has chosen such ) , in which the consent is revoked. 

8.3. 2 . By sending a revocation by post to the legal address of ZOONA : Progresa Street 3 , Tukums , LV- 3101 , indicating the client's name, surname or username (if the client has chosen such), as well as the extent to which the consent is revoked.

8.4. The Customer has the right to object to the processing of personal data by ZOONA at any time , as well as to request ZOONA to perform certain actions in relation to the Customer's personal data by sending a request to ZOONA in one of the ways specified in 8.3.1.-8.3. 2 . point. The customer is entitled to request ZOONA :

8.4.1. to issue the personal data of the client at the disposal of ZOONA ;

8.4.2. to correct, delete or supplement personal data in accordance with the client's instructions, substantiating his / her request;

8.4.3. restrict (temporarily suspend) the processing of a certain type or all of the customer's data;

8.4.4. stop automated processing of customer data (automated individual decision-making regarding the customer), including profiling;

8.4.5. to transfer personal data to another controller - to the extent and in the form in which the data is at the disposal of ZOONA .

8.5 The Client has the right to obtain from ZOONA information on the fact of transfer of personal data to third parties and on persons (natural or legal) and / or state institutions to whom ZOONA has provided any information related to the personal data of the particular client, unless such information is provided, on the basis of a request from the subject of operational activities or another competent institution in the framework of criminal proceedings or in other cases where the legislation directly prohibits the disclosure of the relevant information.

8.6. In case of questions related to the processing or protection of personal data by ZOONA, the customer has the right to contact a personal data protection specialist of ZOONA . Data protection specialist: Vineta Damberga [email protected] 

8.7. In case of disagreement regarding the processing of personal data by ZOONA, the customer has the right to submit a complaint to the supervisory authority - the State Data Inspectorate.

9. Changes to the Privacy Policy

9.1. ZOONA may make changes to its privacy policy at any time and in its sole discretion if such changes comply with the requirements of regulatory enactments in the field of personal data protection. The amendments come into force after their publication on the ZOONA website. It is your responsibility to periodically review this Privacy Policy to ensure that you are aware of the changes.

ZOONA cookie policy 

The RADIOSETA.LV website uses programs that create cookies, allowing the user to browse pages and store information about the pages visited. They are used to enable the website to recognize the user and thus facilitate and expedite the user's access to the website's features, providing a more convenient experience of using the website, such as authorization, search for offers and / or revisits.  

What are cookies?

Cookies are very small text files that are automatically generated when you visit the website and are stored on the user's computer, tablet or smartphone (device), thus allowing you to personalize the usability of the website for each specific user of the website. Cookies are stored on the user's computer in an amount selected by the user, which can be specified in the browser's settings on the computer.

"Session cookies" are temporary files that remain on the user's computer, tablet or smartphone until he or she stops visiting the website.

"Persistent cookies" are files that are automatically stored on a user's computer, tablet or smartphone during a visit to the website and remain on the device as long as the user deletes them or, depending on the user's browser settings, such files are deleted automatically.

What information is stored?

The cookie stores information about the user's actions on the Radioseta .lv website, such as the IP address used by the user, the domain name, the web browser and type of operating system used, the duration of the website visit and the information searched on the website. The data stored in cookies is anonymous.  

Why do you need cookies?

 The use of "session cookies" is absolutely necessary to ensure the continuous and uninterrupted functioning of the website, including the possibility for the user to log in to the website. These types of cookies do not store information about the user's activities on the website for a long time, but their functionality is only required while the user is using the website. "Session cookies", for example, ensure that the website stores information about the user's choice in the previous "window" of the website, so that the user does not have to search and enter all the information again when returning to it.

The use of "Persistent Cookies" is necessary to provide you with the most convenient and personalized experience of using the website, tailoring the website content and offers to your interests during previous visits. These types of cookies store information about the user's actions on the website. The information in these cookies may also be used for advertising and marketing purposes, depending on the interest shown by users in certain types of offers available on the website.

Third party cookies

The information collected through cookies is also sent to Google in order to generate statistical reports for the website. The ZOONA website uses Google Analytics , which helps analyze how visitors use the website.    

We will never use or allow third parties to use this statistical analysis tool to track and obtain confidential information about visitors to our website. Neither we nor Google will associate an IP address with an individual computer user or any other data available to Google unless you submit personal information in a form that can be completed on our website.   

How can I block the use of cookies?

When entering the website, users see a notice about the use of cookies on the Radioseta.lv website. By clicking "AGREE" or continuing to use the Radioseta.lv website, the user confirms that he agrees to the use of cookies by visiting Radioseta. home page site.  

At the same time, each user has the ability to control and block the use of cookies on their device and in a specific browser, as well as to delete stored cookies at any time using the device's browser settings. Please note that the relevant settings and / or changes to the settings must be made for each device and browser separately!

If you use Google Chrome , you can learn how to manage cookies here: https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=en_US  

You can find more information about setting, blocking and deleting cookies in other browsers here (instructions are available in English): https://www.aboutcookies.org/ . 

If the user blocks the use of cookies in the device browser, the cookies will not be stored on the user's computer. However, the user must take into account that in such a case the functionality of using the Radioseta .lv website may be partially impaired , ie certain website features may not be available or may work with errors, causing inconvenience to the website user. Therefore, for the convenience of users , Radioseta.lv recommends that you use cookies on your device.  

Cookie policy changes

Zoona informs that it may make changes to its cookie policy at any time in its sole discretion. The amendments take effect after their publication on the website. ZOONA invites you to periodically review this document to ensure that you are familiar with the current changes.